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Partner manager job description template

A free partner manager job description template for B2B SaaS: responsibilities, 6 and 12 month success measures, requirements and a compensation section, with notes on channel and partnership manager titles.

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In short

A partner manager recruits, onboards and grows a portfolio of partners who refer, resell or implement a company's product. A good job description covers the partner types in scope, the responsibilities, what success looks like at 6 and 12 months, requirements, how the role is measured, and how pay is structured.

What this template covers

This is a complete job description for a partner manager at a B2B SaaS company. It is written for the most common version of the role: someone who manages a portfolio of agencies, consultancies, referral partners and resellers, recruits new ones, and is measured on partner-sourced revenue. Every section has placeholders for your company, partner types and targets, and guidance notes you delete before posting.

It includes:

  • Role details: title, team, reporting line, location and partner types in scope.
  • About the company and about the role, with a note on what to say if this is your first partner hire.
  • Responsibilities covering recruitment, onboarding, joint business plans, co-selling, deal registration, enablement, joint marketing, reporting and payouts.
  • What success looks like at 6 and 12 months, with concrete targets.
  • Requirements and nice to haves.
  • How the role is measured, with six metrics and how each is tracked.
  • Compensation and benefits, with placeholders and a note on how partner manager pay is usually structured.
  • How to apply and an equal opportunity statement.

Partner manager, channel manager, partnership manager or partner account manager

People search for all four titles, and companies use them loosely. The differences usually look like this:

TitleUsually meansTypical partners
Partner managerRecruits and manages a mixed portfolio, measured on partner revenueAgencies, consultancies, referral and technology partners
Channel manager or channel partner managerManages partners who resell, often with margins and volume targetsResellers, value-added resellers, distributors, managed service providers
Partnership managerBuilds a smaller number of strategic or business development partnershipsTechnology, integration, co-marketing and strategic partners
Partner account managerGrows revenue from existing, signed partners, with little recruitingAn assigned book of established partners

Pick the title your candidates search for and that matches the work. If the role is mostly resale, use channel manager. If it is mostly integrations and co-marketing, use partnership manager. If someone else recruits and the role grows existing partners, use partner account manager.

How to adapt it

  1. Set the partner types. List the partner types in scope in the role details table. It changes who applies more than any other line.
  2. Decide on a quota. Say whether the role carries a target for partner-sourced revenue and what it is paid on. Partner-sourced and partner-influenced revenue need clear definitions, so use the same ones as your partner agreement. The partner-sourced vs partner-influenced guide explains the difference.
  3. Make the success targets real. Replace the example figures, such as $400,000 of partner-sourced ARR in 12 months, with numbers your leadership has agreed. A candidate who asks where a number came from deserves an answer.
  4. Say if the program exists yet. A first partner hire needs to build an agreement, tiers and onboarding. That calls for a different candidate than someone joining a program with 50 active partners.
  5. Fill in the pay range. Many US states and cities require a good-faith pay range in job postings. Check the rules for each location you are hiring in.

Tips for attracting strong candidates

  • Name the metrics. Experienced partner managers want to know how partner-sourced revenue is counted and who settles conflicts with the direct sales team. Say so in the job description.
  • Show the internal support. Mention whether there is partner marketing, a partner portal and an executive sponsor. Candidates know a program without them is harder to run.
  • Keep requirements short. Six requirements and five nice to haves is plenty. Long lists put off good candidates who meet most of them.
  • Describe the process. Say how many interviews there are and whether you ask for a 30-60-90 day plan.

After you post it

Prepare the interview loop before applications arrive. Our partner manager interview questions cover program strategy, recruitment, enablement, deal conflict and metrics, with what a strong answer includes. If you ask finalists for a plan, the 30-60-90 day plan template gives them a format and gives you a consistent way to compare them.

The template

Read it in full before you download. Text in brackets is what you fill in.

Partner Manager Job Description

Replace the highlighted placeholders and delete any line that does not fit the role you are hiring for. Notes in this style are guidance for you and should be removed before you post the job.

Role details

ItemDetail
Job title[Partner Manager]
Team[Partnerships / Sales]
Reports to[Head of Partnerships / VP of Sales]
Location[Remote, US] / [City, State, hybrid]
Employment type[Full-time]
Partner types in scope[Referral partners, agencies and consultancies, resellers, technology partners]

About [Company name]

[Company name] makes [one sentence on what your product does] for [who your customers are]. We are [stage, for example a Series A company with 60 employees] and [one sentence on traction, for example: hundreds of customers across the US]. Partners already [describe the current state, for example: bring in a growing share of our new customers, or are a new channel we are building from scratch].

About the role

We are hiring a Partner Manager to grow revenue through [agencies, consultancies and resellers] that sell, refer or implement [Company name] for their clients. You will own a portfolio of [15 to 25] active partners and recruit new ones, help them sell and deliver well, and make sure every partner deal is registered, supported and paid correctly.

You will work closely with sales, marketing, customer success and product. This role [carries / does not carry] a quota for partner-sourced revenue.

If this is your first partner hire, say so. The role then includes building the program: the partner agreement, tiers, onboarding and the tools you use to run it. Candidates who have built a program before will want to know.

What you will do

  • Recruit new partners that match our ideal partner profile, from first conversation through signed agreement and onboarding.
  • Onboard each new partner so they can register a first deal within [60] days of signing.
  • Build a joint business plan with each of your top [5] partners and review it in a quarterly business review.
  • Help partners win deals: join discovery and demo calls when needed, bring in our sales and solutions team, and remove blockers.
  • Run deal registration fairly and quickly, and resolve conflicts between partners and our direct sales team using our written rules.
  • Run partner enablement with [partner marketing / the enablement team]: product training, certification and sales materials.
  • Plan and run joint marketing with partners, such as webinars, case studies and co-branded campaigns.
  • Track partner-sourced and partner-influenced pipeline and revenue, and report on it to [leadership] every [month].
  • Make sure partner commissions and referral fees are calculated and paid on time.
  • Bring partner and customer feedback back to product and marketing.

What success looks like

In your first 6 months

  • You know every active partner, their clients and what they need from us.
  • You have recruited and onboarded [4 to 6] new partners that fit our profile.
  • Your partners have registered at least [20] deals and created [$300,000] in partner-sourced pipeline.
  • Each of your top [5] partners has a joint business plan and has had a quarterly business review.
  • Deal registrations are approved within [2] business days.

By 12 months

  • Partners in your portfolio have produced [$400,000] in partner-sourced new ARR.
  • At least [8] partners have a certified seller and have closed a deal in the last two quarters.
  • Partner-sourced deals close at a win rate at or above our direct sales win rate.
  • Partner tiers are reviewed each quarter using a consistent scorecard.
  • Sales leadership trusts partner pipeline enough to include it in the forecast.

What you bring

  • [3 to 5] years in partnerships, channel sales, alliances or business development at a B2B software company, or in a client-facing role at an agency or consultancy that resold or implemented software.
  • A track record of growing revenue through partners, with numbers you can talk through.
  • Experience recruiting partners and taking them from signed agreement to first closed deal.
  • Comfort working inside a CRM and building simple reports on pipeline and revenue.
  • Clear written communication, including partner emails, enablement content and internal updates.
  • Good judgment in conflicts, and the ability to say no to a partner while keeping the relationship.

Nice to have

  • Experience selling to or working with [your target industry or buyer, for example: operations leaders at mid-market logistics companies].
  • You have built a partner program, or part of one, such as tiers, onboarding or a partner portal.
  • Experience with partner relationship management software and CRM integrations.
  • Experience with reseller pricing, margins or marketplace listings.
  • Existing relationships with [agencies, consultancies or systems integrators] in our market.

How we will measure this role

Measure12-month targetHow it is tracked
Partner-sourced new ARR[$400,000][Closed-won deals marked partner-sourced in the CRM]
Partner-sourced pipeline created[$1,000,000][Opportunities created from approved registrations]
Partner-influenced new ARR[$150,000][Closed-won deals with a partner attached]
New partners signed and onboarded[10][Signed agreement and onboarding complete]
Active partners[8][Partners with a registered deal in the last 90 days]
Certified partner sellers[12][Completed certification]

Keep the measures to six or fewer, and use the same definitions your partner agreement and CRM use. Candidates will ask how partner-sourced revenue is counted.

Compensation and benefits

  • Base salary: [$ range for the posted location]
  • Variable pay: [Target bonus or commission, and what it is paid on]
  • Equity: [Option grant or none]
  • Benefits: [Health, dental and vision insurance, 401(k), paid time off, parental leave, home office budget]

Many US states and cities now require a good-faith pay range in job postings, so check the rules for every location where the role can be filled. Partner manager pay is usually a base salary plus a variable component. The variable part is often tied to partner-sourced revenue, sometimes with a share for partner-influenced revenue or program goals such as partners recruited and certified. Partner roles that do not carry a full sales quota usually put a larger share of on-target earnings in the base than a quota-carrying account executive would. Say plainly how the variable part is earned, because experienced candidates will ask.

How to apply

Send [your resume and a short note on a partnership you grew and how] to [email address or application link]. Our process is [a 30-minute call with the hiring manager, a conversation with a partner or sales leader, a short presentation of a 30-60-90 day plan, and reference checks]. We aim to reply to every applicant within [10] business days.

[Company name] is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.

FAQ

Frequently asked questions

What does a partner manager do?
A partner manager builds revenue through other companies that refer, resell, implement or integrate with their employer's product. Day to day, that means recruiting and onboarding partners, training their sellers, helping them win deals, running deal registration, planning joint marketing and reporting on partner-sourced pipeline and revenue.
What is the difference between a partner manager and a channel manager?
The work overlaps heavily. Channel manager is more common when partners resell the product, often with margins, distributors and volume targets. Partner manager is broader and is common in SaaS companies whose partners are a mix of referral partners, agencies, consultancies and technology partners.
What skills does a partner manager need?
Sales skills to help partners win deals, relationship skills to keep partners engaged, program skills to run onboarding, enablement and tiers, and analytical skills to track pipeline and revenue in a CRM. Good judgment in conflicts between partners and the direct sales team matters as much as any of these.
Do partner managers carry a quota?
Often, yes. Many SaaS partner managers carry a target for partner-sourced revenue or pipeline, sometimes with a smaller share for partner-influenced revenue. Pay is usually a base salary plus a variable component, with more weight on the base than a quota-carrying account executive would have.
Is a partner account manager the same as a partner manager?
Not always. A partner account manager usually manages a set of existing, signed partners and grows revenue from them, with little recruiting. A partner manager in a smaller company typically recruits new partners as well, and may also own parts of the program such as onboarding and tiers.
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