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Glossary

Partner recruitment

Also called Partner acquisition, Channel partner recruitment

Updated

Definition

Partner recruitment is the process of finding, qualifying and signing new partners for a partner program. It runs from defining the ideal partner profile through outreach and agreement to the partner's first referral or deal.

How partner recruitment works

Recruitment starts with an ideal partner profile: the kind of firm you want, the customers it serves, its size and what it would do for you, such as refer, resell or implement. Without one, programs sign anyone who applies and spend months chasing inactive partners.

From there, most programs run candidates through a pipeline much like a sales funnel:

  1. Identified. The firm fits the profile.
  2. Qualified. It serves your customers and has capacity to sell or implement.
  3. Contacted. Outreach with a specific reason to partner, such as shared customers.
  4. In discussion. Calls about fit, terms and what each side expects.
  5. Signed. Agreement in place, ready for partner onboarding.
  6. Active. First referral or registered deal.

Where partners come from

The best sources are usually the companies already around your customers: their agencies, consultants and other software vendors. Happy customers who serve peers are another source. Account mapping helps qualify candidates by showing how many customers and prospects you share before the first call.

Why it matters

A partner program is only as strong as the partners in it. Recruiting firms that fit, rather than the most firms possible, raises activation and makes each partner manager's time go further. It also shapes the wider partner ecosystem your customers see.

Example

Atlas Logistics sells fleet tracking software to regional carriers. Its ideal partner profile is a transport consultancy with 5 to 50 staff that already advises carriers on software.

The partner manager lists 60 consultancies that fit, qualifies 25 that serve carriers in Atlas's markets and sends each a short email naming a shared customer or problem. Twelve reply, eight take a call and five sign within the quarter. By the end of the next quarter, three of the five have sent a referral, so Atlas counts three recruited partners and reviews why the other two have stalled.

FAQ

Frequently asked questions

Where do you find new partners?

Start with the companies your customers already work with: their agencies, consultants and other software vendors. Ask customers who they use and look for names that come up more than once.

How many partners should you recruit at once?

Only as many as you can onboard well. For one partner manager, that is often five to ten new partners a month at most, since many signed partners never send a referral without attention.

When is a partner fully recruited?

Count a partner as recruited at their first referral or registered deal, not when they sign. A signed agreement with no activity is a pipeline stage, not a result.
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