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Referral partner agreement template

A free referral partner agreement template for B2B SaaS, covering referral acceptance, protection periods, commission on collected revenue, clawbacks, W-9s and termination.

Free, no sign-up · 11 sections and a fee schedule · Updated

In short

A referral partner agreement sets out how a partner introduces prospects to you and what you pay when one becomes a customer. This template covers how referrals are submitted and accepted, how long a partner's claim lasts, the fee and when it is paid, clawbacks on refunds, tax forms and what happens when the agreement ends.

What this template covers

This is a referral agreement for a B2B software company paying partners to introduce new customers. The partner makes the introduction and your team runs the sale, which is the most common first partnership a SaaS company signs. It is written for US companies and partners, with placeholders for your state, fees and timelines.

The sections follow the order a partner will ask about them: what counts as a referral, how you decide, what they earn and when, and what they must not do. It includes:

  • Definitions that tie the fee to net revenue you actually collect, so you never pay on invoices that are refunded or unpaid.
  • A referral acceptance process with a response time, rejection reasons and a first-come rule for duplicates.
  • A protection period, 90 days by default, with one extension for deals that are moving.
  • Fee terms with a statement, a payment schedule and a clawback for refunds and credits.
  • Tax terms requiring a W-9 before payment.
  • Partner conduct rules: accurate claims, no paid search on your brand, disclosure where required.
  • Termination terms that keep paying for customers referred before the agreement ended, which partners will look for before they sign.
  • Schedule A, a one-page fee schedule you can change without rewriting the agreement.

How to fill it in

  1. Replace every highlighted placeholder. Names, addresses, your state and the numbers in brackets.
  2. Set the fee in Schedule A. Decide the percentage, how many months it is paid for, and any minimum deal size. The referral fee guide covers typical ranges.
  3. Match the protection period to your sales cycle. If deals usually take four months to close, 90 days is too short.
  4. Choose how you pay. Quarterly payments keep admin down. Monthly payments keep partners more engaged.
  5. Have a lawyer review it for your state, especially the liability and governing law sections.

Choosing the commercial terms

The two choices that matter most to partners are the fee and how long it lasts. A one-off fee on the first year is simplest to run and easy to explain. A share of recurring revenue for two or three years costs more over time, but it gives partners a reason to send customers who stay. Whichever you choose, put it in Schedule A rather than the body of the agreement, so you can change it for new referrals with notice instead of re-signing everyone.

Paying on collected revenue, not signed contract value, protects you from paying fees on customers who never pay. Say so clearly, because it means a partner may wait a few weeks longer for their money.

After it is signed

An agreement only works if both sides can see what is happening under it. Give partners one place to submit referrals and see whether each was accepted, what it closed for and what they are owed. Most disputes with referral partners are not about the terms. They are about a referral the partner thinks they sent and you do not remember receiving.

The template

Read it in full before you download. Text in brackets is what you fill in.

This is a starting point, not legal advice. Laws differ by state and country, so have a lawyer review it before you or your partners sign.

Referral Partner Agreement

This Referral Partner Agreement (the "Agreement") is made on [Effective date] between [Company legal name], a [State] [corporation / LLC] with its principal office at [Company address] ("Company"), and [Partner legal name], a [State] [entity type] with its principal office at [Partner address] ("Partner").

1. Definitions

  • "Referral" means a prospective customer that Partner introduces to Company under this Agreement.
  • "Qualified Referral" means a Referral that Company accepts under Section 3.
  • "Referred Customer" means a Qualified Referral that signs a paid subscription with Company during the Protection Period.
  • "Net Revenue" means the subscription fees Company actually collects from a Referred Customer, excluding taxes, refunds, credits, chargebacks, implementation and professional services fees, and third-party costs.
  • "Protection Period" means [90] days from the date Company accepts a Referral.
  • "Referral Fee" means the fee described in Section 4 and Schedule A.

2. Appointment

2.1 Company appoints Partner as a non-exclusive referral partner. Nothing in this Agreement prevents either party from working with others, including competitors of the other party.

2.2 Partner is an independent contractor. Partner has no authority to make commitments, sign contracts or quote prices on Company's behalf, and will not present itself as Company's employee or agent.

3. Submitting referrals

3.1 Partner will submit each Referral through [Company's partner portal / the referral form at URL], including the prospect's company name, a named contact, and how Partner knows them.

3.2 Company will accept or reject each Referral within [5] business days. Company may reject a Referral that (a) is an existing customer, (b) is in an active sales opportunity recorded in Company's CRM before Partner's submission, (c) was already submitted by another partner, or (d) does not fit Company's target customer profile.

3.3 If two partners submit the same prospect, the first complete submission accepted by Company is the Qualified Referral.

3.4 If a Qualified Referral does not become a Referred Customer within the Protection Period, Company may release it. Company will consider one extension of [30] days if Partner shows the opportunity is actively progressing.

4. Referral fees

4.1 For each Referred Customer, Company will pay Partner the Referral Fee set out in Schedule A.

4.2 Company will calculate Referral Fees [monthly / quarterly] and pay them within [30] days after the end of the period in which Company collects the related Net Revenue. Company will provide a statement showing each Referred Customer and the amount due.

4.3 If Company refunds, credits or fails to collect any Net Revenue on which a Referral Fee was paid, Company may deduct the corresponding Referral Fee from future payments.

4.4 No Referral Fee is due on revenue from renewals or expansions after the period stated in Schedule A, or on any customer that is not a Referred Customer.

4.5 Company pays Referral Fees in [US dollars] by [ACH bank transfer / Stripe / other method]. Partner is responsible for providing accurate payment details.

5. Taxes

5.1 Before receiving any payment, Partner will provide a completed IRS Form W-9 (or the applicable Form W-8 if Partner is not a US person).

5.2 Partner is responsible for all taxes on Referral Fees it receives. Company will issue any information returns, such as Form 1099-NEC, that the law requires.

6. Partner obligations

Partner will:

  • describe Company's products accurately and only using materials Company provides or approves;
  • comply with all applicable laws, including anti-spam, privacy and anti-bribery laws;
  • not offer any payment, gift or inducement to a prospect's employees to win a referral;
  • not bid on Company's brand names in paid search, or register domain names that include them, without Company's written consent; and
  • tell prospects it may receive a fee from Company where the law or the prospect's own policies require that disclosure.

7. Brand use

Each party may use the other's name and logo only to describe the relationship, in line with any brand guidelines the other party provides, and must stop on written request.

8. Confidentiality

Each party will keep the other's non-public business information confidential, use it only to perform this Agreement, and return or destroy it when the Agreement ends. This does not apply to information that is public, already known to the receiving party, or required to be disclosed by law.

9. Term and termination

9.1 This Agreement starts on the Effective Date and continues for [12 months], renewing automatically for further [12-month] periods unless either party gives [30] days' written notice.

9.2 Either party may terminate this Agreement immediately if the other materially breaches it and does not cure the breach within [15] days of written notice.

9.3 After termination, Company will continue to pay Referral Fees on Referred Customers that signed before the termination date, for the remainder of the fee period in Schedule A, unless Company terminated for Partner's breach.

10. Liability

10.1 Neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, arising out of this Agreement.

10.2 Except for breaches of Section 8 or a party's indemnity obligations, each party's total liability under this Agreement is limited to the Referral Fees paid or payable in the [12] months before the claim.

11. General

11.1 Governing law. This Agreement is governed by the laws of the State of [State], and the courts of [County, State] have exclusive jurisdiction.

11.2 Entire agreement. This Agreement, including Schedule A, is the entire agreement between the parties about its subject and replaces any earlier discussions.

11.3 Changes. Company may change Schedule A on [30] days' written notice. Changes apply only to Referrals submitted after the change takes effect. Any other change must be in writing and signed by both parties.

11.4 Assignment. Neither party may assign this Agreement without the other's written consent, except to a successor in a merger or sale of substantially all of its assets.

11.5 Notices. Notices must be in writing and sent to the addresses above, or by email to [Company notice email] and [Partner notice email].

Schedule A: Referral fee

ItemTerms
Referral Fee[20]% of Net Revenue
Fee periodThe first [12] months of each Referred Customer's subscription
Minimum contract[Annual contract value of at least $X]
Payment schedule[Quarterly], within [30] days of quarter end
Payment method[ACH / Stripe]

Signatures

[Company legal name]

Signature: ____________________

Name: [Name]

Title: [Title]

Date: [Date]

[Partner legal name]

Signature: ____________________

Name: [Name]

Title: [Title]

Date: [Date]

FAQ

Frequently asked questions

What should a referral partner agreement include?
At minimum: what counts as a valid referral and how it is accepted, how long the partner's claim on a prospect lasts, the fee and what revenue it is calculated on, when it is paid, what happens on refunds, who handles taxes, rules on how the partner may promote you, confidentiality, and what happens to fees when the agreement ends.
How much should a referral fee be in a SaaS referral agreement?
For B2B SaaS, 10% to 25% of first-year revenue is a common range, often paid on collected revenue rather than signed contract value. Some programs pay a share of recurring revenue for longer. Our referral fee guide walks through how to choose.
Is a referral partner agreement legally binding?
Yes, once both parties sign it, like any other contract. That is why you should have a lawyer review this template for your state and business before using it.
Do referral partners need to sign a W-9?
If you pay a US partner for referrals, collect a Form W-9 before the first payment so you have the details you need for any Form 1099-NEC filing. Non-US partners usually provide a Form W-8BEN or W-8BEN-E instead.
Do I need a separate agreement for resellers?
Usually, yes. A reseller buys or sells your product to the customer and takes a margin, so the agreement has to cover pricing, billing, support and who owns the customer relationship. Use the SaaS reseller agreement template for that.
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