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Market development funds (MDF): how they work and how to run them

What market development funds are, how the request, approve, run, claim and reimburse workflow works, eligibility rules, examples of eligible activities, and a lightweight MDF program for a small SaaS company.

Updated · 7 min read

Short answer

Market development funds (MDF) are money a vendor gives channel partners to run marketing that creates demand for the vendor's product, such as webinars, events or paid campaigns. The partner proposes an activity, the vendor approves it in advance, the partner runs it and submits proof and results, and the vendor reimburses the approved costs.

What market development funds are

Market development funds, usually shortened to MDF, are money a vendor gives its channel partners to spend on marketing that sells the vendor's product. The partner knows its market and has the relationships. The vendor has the budget. MDF puts the two together.

A typical MDF activity is a webinar a consulting partner runs for its clients, a paid campaign an agency runs to its industry, or a booth a reseller takes at a trade show. The partner plans and runs it. The vendor approves it in advance, then reimburses some or all of the cost once the partner shows it happened and what it produced.

MDF is common in large hardware and software channel programs. Smaller SaaS companies can run a lighter version that keeps the useful part, funding partners who will actively market you, without the administration.

MDF vs co-op funds

The two terms are often used interchangeably. When they are separated, the difference is how the money is allocated.

MDFCo-op funds
How a partner gets itThe vendor decides which proposals to fundThe partner earns it as a share of their sales
Typical sizeA budget per partner or tier, or per activityA percentage of the partner's revenue, accrued over time
ApprovalEach activity is approved in advanceActivity must fit the rules, approval is lighter
Best forTargeting money at strategic partners and campaignsRewarding partners in proportion to what they sell

Pick one model, name it clearly in your partner program guide and stick to its rules.

How MDF works: the workflow

Every MDF program runs some version of the same five steps.

StepWhoWhat happensSensible default
1. RequestPartnerSubmits a short proposal: the activity, audience, date, total cost, amount requested and expected leadsAt least 30 days before the activity
2. ApproveVendorChecks eligibility, budget and fit, approves an amount and states the proof requiredDecision within 5 business days
3. RunPartnerRuns the activity using approved messaging and brandingWithin the approved dates
4. ClaimPartnerSubmits invoices, proof of performance and the leads generatedWithin 30 to 60 days of the activity
5. ReimburseVendorChecks the claim against the approval and pays the approved costsWithin 30 days of a complete claim

The approval in step 2 is the step to get right. It is where you agree the amount, the reimbursement percentage and what proof the partner must provide. A clear approval makes the claim easy to check. A vague one turns every claim into a negotiation.

MDF eligibility rules

Write these into a one-page MDF policy that partners accept before they request funds.

  • Who can request. Usually partners at your middle or top tier, with a signed partner agreement. See our partner program tiers guide for how to set tiers.
  • Pre-approval. No reimbursement for activities that were not approved in writing before they ran.
  • Partner contribution. The partner pays part of the cost, commonly 50%. Partners who spend their own money pick better activities.
  • Your product must be featured. The activity markets your product by name, with messaging you have approved.
  • Lead sharing. The partner submits the leads the activity generates, so you can measure results and protect the partner's deals.
  • Claim deadline. Claims submitted after the deadline are not paid. Funds not used by year end do not roll over.
  • Excluded costs. Partner salaries, general brand advertising, travel, gifts and discounts given to customers.

Examples of eligible MDF activities

ActivityTypical proof of performance
Webinar or virtual workshop featuring your productRegistration and attendee lists, the recording, the invitation email
In-person event, such as a client breakfast or roundtableVenue invoice, attendee list, photos
Trade show booth or sponsorshipSponsorship invoice, booth photos, lead scans
Paid search or social campaign promoting a joint offerAd screenshots, platform invoices, clicks and leads report
Email campaign to the partner's client listCopy of the email, send and click report
Co-branded content, such as a guide or case studyThe finished asset, the invoice for design or writing
Direct mail to target accountsPrinter and postage invoices, the mailing list size

Activities that produce named leads are easier to measure than awareness campaigns. Favor them, especially in your first year.

A lightweight MDF program for a small SaaS company

You do not need an MDF portal, a claims team or a percentage-of-revenue accrual to start. A small SaaS company can run a version that fits on a page:

  • A fixed annual pool. For example, $20,000 for the year, released quarterly at $5,000.
  • Top-tier partners only. Fund the partners already producing, not the ones you hope will.
  • A cap per activity. For example, up to $3,000 per activity, and up to $6,000 per partner per year.
  • A 50% match. You reimburse half the approved cost.
  • A one-page request. Activity, audience, date, cost, amount requested and expected leads. Ask partners to tie it to their joint business plan where they have one.
  • One approver. The head of partnerships approves, so decisions are fast.
  • Leads through your normal referral process. Every lead from the activity is submitted the same way as any other referral, tagged with the campaign.

Review the pool each quarter. If one partner's activities keep producing pipeline, give them more. If another's produce nothing, stop funding them.

A worked example

Brightline Agency, a Gold partner, proposes a three-part webinar series for marketing leaders in retail, featuring your product.

  • Total cost: $6,000 for paid promotion, design and a guest speaker.
  • Requested: $3,000, which is 50% of the cost and within the per-activity cap.
  • Expected: 150 registrations and 30 qualified leads.

You approve $3,000, with proof required: the invoices, the attendee list and the leads submitted through the portal within 30 days.

The series runs in March. Brightline submits its claim in April: $6,200 in actual costs, 140 registrations and 34 leads. You reimburse $3,000, the approved amount, not 50% of the higher actual cost.

By the end of September, the results look like this:

  • 34 leads submitted, 10 became qualified opportunities.
  • Pipeline from those opportunities: 10 at an average of $15,000 = $150,000.
  • 4 deals won, including Hawk Digital and Kestrel Foods, for $60,000 of first-year revenue.

How to measure MDF return

Measure every activity on the same few numbers, starting from the leads it produced:

  • Cost per lead. MDF paid divided by leads. Here, $3,000 divided by 34 = about $88.
  • Pipeline per MDF dollar. Pipeline created divided by MDF paid. Here, $150,000 divided by $3,000 = 50 to 1.
  • Revenue per MDF dollar. Won first-year revenue divided by MDF paid. Here, $60,000 divided by $3,000 = 20 to 1.
  • MDF cost per won customer. Here, $3,000 divided by 4 = $750.

Two cautions keep the numbers honest. First, give activities enough time: in a sales-led business, revenue from a March event may not close until the fall, so report pipeline at 90 days and revenue at six to twelve months. Second, count only deals that came from the activity's tagged leads. If a deal was already in your CRM, it does not count toward the activity.

Add MDF to your total cost per partner-sourced customer alongside commissions, so you compare partner marketing with your other channels on equal terms. Our partner program KPIs guide shows how.

Common mistakes

  • Reimbursing without pre-approval. It rewards spending, not planning.
  • Funding activities with no lead capture. If you cannot see the leads, you cannot judge the activity.
  • Letting funds roll over indefinitely. Partners treat unspent balances as owed money.
  • Slow reimbursement. Partners who wait three months to be paid stop asking for funds.

Running MDF without spreadsheets

A small MDF program needs three things: a request form, a record of what was approved, and a way to tie leads back to the activity. Partner.io automation flows send emails and create tasks for your team from partner events, and leads from the activity arrive through the partner's portal referral form like any other referral, so you can tie pipeline back to the campaign that produced it.

FAQ

Frequently asked questions

What is the difference between MDF and co-op funds?
Co-op funds are usually earned: a partner accrues a percentage of what they sell, and can spend it on approved marketing. MDF is usually discretionary: the vendor sets a budget and decides which partner proposals to fund. In practice many companies use the terms loosely, so define which model you run in your program guide.
How much MDF should a partner get?
Many vendors size MDF as a small share of the partner's revenue, often a few percent of what the partner sold in the last year, or set a fixed amount per tier. A small SaaS company is usually better off with a fixed annual pool, a cap per activity and a requirement that the partner pays part of the cost.
Is MDF paid before or after the activity?
Usually after. The partner pays the costs, then submits a claim with invoices and proof of performance, and the vendor reimburses approved amounts, often within 30 days. Some vendors pay a portion upfront for large events, but reimbursement keeps the partner accountable for running the activity and reporting results.
What is proof of performance for MDF?
It is the evidence that the approved activity happened as described. Typical proof includes the invoices, a screenshot or copy of the ad or email, an attendee or registration list, photos of an event booth and a list of leads generated. Ask for proof requirements in the approval, so the partner knows what to keep.
Can MDF be used for partner salaries or general branding?
Most programs exclude both. MDF is for activities that market your product to the partner's prospects, not for the partner's own staff costs or for brand campaigns that do not mention your product. List excluded costs in your MDF policy, along with travel, gifts and discounts given to customers.
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